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Product

Microsoft / M365 Family Subscription

Year

2022

Showcase of works available to the public only. Sharing of additional details are restricted under NDA.

Role

Sole and lead designer for M365 Subscription Sharing in India, with complete ownership of the feature.

Collaborated closely with triad, partners and stakeholders in India and USA, to review, enrol and align on feature vision and goals.

Responsible for end-to-end design of the feature including product planning, research, envisioning, ideation, high fidelity prototyping and iteration, specifications and documentation, accessibility, craftsmanship, engineering and data enquirie, feature testing and bug resolution.

Main Goal

To enable users to be aware and educate them about the offerings of M365 Family subscription, share and increase usage.

To enable other M365 Partner teams to leverage UI components to promote subscription sharing amongst their users.

Outcomes

Increase in monthly active users and monthly active families.
Increase in family subscription by 5% (2023-24)
Increased Family Subscription renewal by 15% (2023-24)
Successfully released the feature globally in 2023

Family Subscription Sharing

Educate users, create awareness about feature offerings and encourage them to share

Web

Improve discoverability of the feature, it’s offerings and the options to share with ease, to increase engagement and use.

In Market 2022

Simplify the experience of sharing subscription benefits with Family

web

Enabling users to easily share their subscription quickly, either by inviting them directly via email, or sharing a link with them to join in and benefit from the subscription offerings.